Desktop Alerting with NetSupport Notify
Its multi-platform support allows you to send notifications (with varying priorities, customisations, audibility and delivery options) from a Windows PC or Android/Apple iOS device to Windows, Mac and Chromebook desktops, as well as unattended large screen public information panels.
The notifications automatically take screen focus, meaning they can’t be hidden, ignored or saved for later (even on locked screens) – and NetSupport Notify also includes a real-time record of who has received and acknowledged your notification.



Creating a notification with NetSupport Notify…
Its multi-platform support allows you to send notifications with varying priorities, customisations, audibility and delivery options to a range of devices and platforms, as well as unattended large screen public information panels. NetSupport Notify also includes a real-time record of who has received and acknowledged your notification.

Create a notification

Choose notification type

Customise

Choose recipients

Schedule

Track

Choose recipients

Schedule

Track
KEY FEATURES
sending notifications from a Windows Console:
- Send notifications (up to 1000 characters) across multiple platforms instantly (Windows, Chromebook and Mac desktops).
- Send notifications “full screen” to unattended devices (e.g. digital public information screens), with appropriate timeout.
- Send targeted notifications dynamically to selected users/devices, specified departments or all computers.
- In time-critical situations, send a pre-configured “emergency response” message via a hotkey combination. Use a three hotkey combination to stop emergency response messages from being sent accidentally.
- Real-time message previews.
- Include clickable links to websites and network resources (UNC paths) in the body of the message.
- Supports 10,000 connected user desktops.
- In addition to sending notifications using the Active Directory, notifications can also be sent to IP ranges.
- Support for Terminal Server and Citrix clients.
Discover and deploy
You are provided with a view of your network, allowing you to select the workstations you want to include. You can then choose to deploy the NetSupport Notify Setup package or a Configurations file, and also remotely uninstall NetSupport Notify.
Customisation
- Prioritise each notification with clear and concise notification types (e.g. News, Alert, Technical, Security, Alert, Health and Critical). Plus, create your own set of notification type icons (using your own text, fonts and colour) to suit the types of notifications you wish to send out.
- Customise notifications with text font, size and colour, background colour and your organisation’s logo.
- Choose the size of the notification and the location that appears on the recipients’ screens, allowing you to adjust the level of impact the notification has.
- Include custom audio alerts and supporting sounds with each notification for emphasis.
- Flexible delivery options: auto close after XX seconds, close on user acknowledgement.
- Send the same notification to multiple sites, each carrying different local branding.
- Available in a range of localised languages.
Pre-schedule notifications
- Schedule routine alerts to run at fixed times or dates: hourly, weekly, daily, or every xx minutes.
- View and amend current scheduled notifications.
Reporting and tracking
NetSupport Notify provides a History dialog of all previously sent notifications that includes each message’s title and first line, the user name of the sender, the date and time it was sent and the number of recipients who have acknowledged it. A search facility is provided so you can quickly find specific notifications.
- When the notification is sent, a notification progress chart is automatically created and updates in real time to show the message being delivered and then acknowledged. This can be accessed from the ‘Recent Messages’ pane where the last 5 notifications sent are shown.
- Export the delivery results of a selected notification to a .csv file.
- Emergency response alerts are now shown in the history list (by default) and alerts can now be pinned to/in the ‘Recent Notifications’ panel, to make it easier to find and re-use important ones.
Security and Active Directory integration
- Unique security codes limit access to only authorised Agents and Consoles.
- Integrate within existing systems via the supplied browser-based notification template and COM object.
- Deploy agents and push out settings centrally through the console using Active Directory.
- Control ability to send alerts by Active Directory policy.
- No need for router changes or support for broadcast UDP.
Web interface
NetSupport Notify also provides an interface for integration with existing systems.
Notification server
Installed on any Windows server or desktop, the Notification Server (Gateway) manages connections to all desktop Agents and ensures immediate delivery of all notifications.
It controls all Agent and Console connections and authenticates these against unique user-defined accounts and security keys, ensuring authorised use only.
NetSupport Notify also allows multiple Notification Servers (Gateways) to be implemented, so if one is unavailable at any time, Agent connections will automatically switch to the next available server. You can use as many Notification Servers as you want – they are included for free in the standard licence cost. Alerts can be sent to one or multiple Notification Servers simultaneously.
Remote workers

NetSupport Notify Mobile Console for Android/iOS
Communicate with your Windows, Chromebook and Mac desktop users or unattended information displays on the move from an Android tablet, smartphone, iPad, iPod or iPhone.
Free to download from Google Play, Amazon App Store and the Apple App Store, the NetSupport Notify Mobile Console allows you to send instant alerts and notifications to existing users via your established Notification Servers.
KEY FEATURES
sending a notification from an Android/Apple iOS device:
- Send notifications to Windows, Chromebook and Mac desktops.
- Send full screen notifications to unattended digital public information displays.
- Prioritise notifications with clear and concise notification types.
- Support for clickable URLs in alerts.
- Flexible delivery options: auto close after XX seconds, close on user acknowledgement.
- Send targeted notifications dynamically to selected departments or all computers.
- View full notification history.
- Unique security codes limit access to only authorised Agents and Consoles.
- Send notification to one or multiple Notification Servers simultaneously.
