New user interface
NetSupport Notify has a completely refreshed user interface. As alerts tend to be sent out as the result of a pressured situation, it’s now even easier for a sender to find and quickly navigate to the functionality they need, with ‘one click’ access to features.
Support for more users
Scalable to the largest of organisations, the Notification server now supports 10000 Agents, helping larger companies or multi-academy trusts, for example, to communicate quickly and easily to large numbers of staff and/or students.
Senders can now choose the size and location of the alert that appears on the recipients’ screens, allowing them to adjust the level of impact the alert has. For example, emergency evacuation messages may be set to fill a full screen, whereas an alert about the mail server being down can be smaller and more discreet. This also helps ensure the alert is proportionate to the size of the monitor.
When sending a ‘Full Screen’ alert, an ‘OK’ button can be displayed instead of the timeout function. This allows the recipient to not only confirm they have received and read the alert (rather than the sender assuming they have), but to dismiss the message immediately once seen, helping to quicken the response time.
Added platform support
Adding to its existing multi-platform capabilities, NetSupport Notify now includes support for Chromebooks to help organisations to communicate effectively across the various platforms they have in use.
View whole message
To enable recipients to read and acknowledge alerts even more quickly, the whole message can now be made visible when sending a notification (instead of recipients having to use a scroll bar to view the entire text).
Enhanced ‘history list’
Emergency response alerts are now shown in the history list (by default) and alerts can now be pinned to the top to make it easier to find and re-use important ones. The pinned alerts will always remain at the top of the list, regardless of any date search.
Send to IP ranges
In addition to sending notifications using Active Directory, notifications can also be sent to IP ranges – handy for organisations with dispersed networks.
NetSupport Notify can be further customised to fit seamlessly within your organisation and its needs. The font and text size in each message can be changed to fit with your branding – plus, you can create your own set of message type icons (using your own text, fonts and colour) to suit the types of messages you wish to send out.
New message types
In addition to ‘News, Message, Alert, Technical, Critical’ message types, two new message types (Health and Security) have been added to help you further prioritise messages that may contain related information. For example, in a message related to ‘Health’, it may remind users to use hand sanitiser or to maintain social distancing.
New features in V4
Users can now experience a fresh new design, making NetSupport Notify even easier and clearer to use.
Increased character limit
You can now send more information in your notifications, with the character limit of the message title being increased from 40 to 80 and the main message text character limit doubling from 500 to 1,000.
Emergency response message
To stop emergency response messages from being accidentally sent, you can now choose to set up a combination of three hotkeys to send these messages exactly when you need to.
Active Directory templates
The Notify Console, Agent and settings can all be deployed via ‘Group Policy’ without manual intervention. The centralisation of this process will help you save time and resources by avoiding a manual set-up.
To ensure your notification reaches everyone, the notification message will now appear even when a computer is locked.
When choosing the recipients to send a notification message to, the Active Directory display name can now be displayed instead of the logged on user name. This makes it even easier for you to find and select the people you want to send a notification message to.
NetSupport Notify now provides support for IPv6 addresses, ensuring that all of your devices and networks can be supported.