Product Features

Compose Alert/Notification

Select Notification servers and groups to receive the alert or notification

Message sent to Notification Servers

Alert is displayed on each recipient PC or MAC

Message Receipt and Message read logged to local PC Event log

Simple to use, fast and reliable, NetSupport Notify is the perfect choice for low-cost messaging and alerting across a LAN or WAN. Easy to implement and utilise, alerts carrying varying priorities and audibility can be delivered in seconds across the enterprise.

Key feature highlights in NetSupport Notify are:

• Support for Windows and Mac desktops, including Vista
• Notification gateway for delivery of messages across multiple subnets
• No need for router changes or support for broadcast UDP
• Prioritise messages and alerts with clear and concise message types (eg, message, alert and critical)
• Send alerts to one or multiple notification gateways simultaneously
• Supports unlimited number of connected user desktops
• Audit log of message receipt and acknowledgement
• Audible alerts
• Easy to install with MSI installer
• Enterprise installation utilising supplied deployment utility or Active Directory
• Available in a range of localised languages
• Notification Server redundancy
• Unique Security codes – limiting access to only authorised Agents and Consoles.
• Integrate within existing systems via the supplied browser based notification Console.

The updated version of NetSupport Notify (Feb 7th 2008) also now includes:

• Targeted alerts to selected departments
• Support for Terminal Server / Citrix clients
• Agent configuration can now be centrally managed via Active Directory (AD) policies or similar
• Support for clickable URLs in alerts
• Control ability to send alerts by AD policy
• Utilise the Notification gateway for existing NetSupport Manager clients

Notification Server

NetSupport Notify is based around its unique Notification Server technology. Installed on any Windows 2000, 2003, XP or Vista desktop or Windows 2000 / 2003 Server, the Notification Server manages connections to all desktop agents and ensures immediate delivery of all alerts. NetSupport Notify also includes redundancy, allowing multiple Notification Servers to be implemented and ensuring if that one is unavailable at any time, agent connections will automatically switch to the next available server.

The Notification Server also controls all agent and console connections and authenticates these against a unique user defined security key ensuring the system is only used by authorised staff.