Product Overview

 

 

Why Desktop Notification ?

NetSupport Notify cuts through the distractions to communicate directly and immediately with users.

NetSupport Notify is a high impact and scalable solution, requiring no external servers or subscriptions, that allows an organisation to deliver internal messaging that is guaranteed to grab attention. As a solution specifically designed to deliver one-way alerts and notifications, that cannot be skipped, ignored or save for later, NetSupport Notify offers many advantages over traditional methods of communication.

Instant Messaging, E-mail, internal Intranets and RSS feeds are all passive forms of communication that rely solely on the user to look for and read information...when they choose. NetSupport Notify delivers the information instantly and ensures the user's attention is gained. It is impractical and costly to attempt to contact all users by phone with news or alerts, E-mail does not ensure any level of immediacy and news feeds are only useful if users are actively looking for information, NetSupport Notify offers the only direct, instant-contact, mass communication method....offering instant delivery to all or specific groups of users.

Education

In recent months the issue of delivering reliable and effective messaging to students across a campus has never been more essential as part of the day-to-day management of a school infrastructure. With students potentially utilising a mixture of hardware and technology including desktops, laptops and Mac systems, the ability to simply and quickly deliver messages direct to their devices provides a number of benefits to the faculty.

NetSupport Notify allows an administrator to deliver within seconds a clear and concise message and instruction to all connected computers across a campus. Each message can carry a priority level and a request for acknowledgment. The delivered message automatically takes screen focus on recipient computers and can be accompanied by an audible alert. In addition, all delivered messages are recorded in the system event log, registering both the time the message was delivered and acknowledged by the user.

NetSupport Notify is increasingly used as an outbound classroom notification tool, allowing a teacher to send an immediate notification directly to their tech support team, the front office or senior staff requesting assistance in the classroom. This provides a much quicker and more effective approach than sending students out of the class to locate staff.

NetSupport Notify provides an extra level of security within an education establishment or campus for both critical security alerts as well as routine student communication.

 

Corporate

Corporate communication increasingly relies on the ability to deliver notifications via e-mail or existing telephony facilities when communicating with staff within an office building. NetSupport Notify provides a low-cost, high-speed notification system allowing messages and alerts to be delivered instantly to all computer users while removing the potential delays experienced with emails entering an already busy In-Box.

For some organisations, NetSupport Notify also provides a welcome backup for existing technology failures, such as e-mail, and an effective tool for delivering staff alerts and guidance, such as "the mail server will be off at 5pm" or "we are experiencing difficulties with our file server".

NetSupport Notify guarantees user attention by delivering an audible alert with each message received and taking foreground position on a user's desktop. With its notification gateway component, a single message can be delivered to staff across many sites or locations in a single action, again with full delivery/receipt logging.


A small selection of our valued NetSupport Notify users :

"We use NetSupport Notify daily for our internal messages and critical alerts.
It is a solid product that allows us to contact every employee immediately. It has become a great addition to our DRP!"

- Information Technology Manager, Idaho State University

"It is a great way to notify the users of system issues and know that you got direct visibility on their screens.
We previously used e-mail to send alerts, but we were not always sure users read them in a timely manner,
not to mention the extra work load on the e-mail system."

- I.T Manager, Rentenbach inc.